About Drew
Born and raised in Schaumburg, I hold a degree from Eastern Kentucky University and have lived in Florida. My passion for cars and helping others has motivated me to pursue a career in the automotive industry. My ability to listen, understand customer needs and resolve concerns effectively allows me to build lasting relationships. I'm approachable, easygoing, and always strive to create a positive experience for every customer.
Customer rating
5.0 / 5 based on 204 ratings (147 written reviews)
Recent reviews
Great overall service provider. Good communication on a lengthy repair while awaiting parts. He focused on the issue and got it done.
— Sara F. ,
Friendly and Professional!
— Jeff B. ,
Looking forward to bring my car there again
— Mark F. ,
Always great service with Drew!!!
— Frank D. ,
I've been working with Drew as my Service Advisor for over two years, and he has consistently gone above and beyond every single time. What I appreciate most is that we don't always need lengthy conversations for him to understand my concerns. He knows my vehicle, remembers its history, and pays attention to details that many people would overlook. That level of familiarity and dedication gives me confidence that my vehicle is in the right hands. Every visit feels personal. Drew takes the time to listen, follows through on what he says, and genuinely cares about delivering great service. He has a way of making customers feel valued rather than just another appointment on the schedule. In today's world, exceptional customer service is becoming rare, but Drew consistently delivers it. His professionalism, attention to detail, and commitment to his customers are a big reason I continue returning to the dealership. Employees like Drew don't just retain customers they build lasting trust and loyalty. I hope management recognizes what an asset he is to the team. People like Drew are the reason customers keep coming back.
— Daniel D. ,
Great service. Did everything I asked for and more !
— Les S. ,
He has always been an absolute pleasure to work with. He has excellent communication skills, listens, documents, and executes all that was discussed.
— Alfred G. ,
Drew is an awesome service coordinator. He not only gets the work done, he kept me informed, which in my experience is quite rare. Drew made sure I had a loaner and followed up on the work being performed on my 911. I’ve had the pleasure of working with Drew in the past and he has consistently exceeded my expectations.
— Stephen H. ,
Drew did a terrific job…..all prepared when I arrived…kept me informed…and avoided all hassles…great experience…Drew totally understands great customer service
— Raymond K. ,
Great as always
— Sheera L. ,